Getting Started – The Hotel School

Welcome to The Hotel School Australia

We’re looking forward to welcoming you on campus as you start your degree! As a student here, you're joining a supportive, industry-focused community from day one. Here's everything you need to know as you begin your studies, with key information to help you feel confident and prepared before classes start.

Orientation

Kick off uni life with Orientation one week before your course starts.

A group of The Hotel School Students at Orientation in Melbourne

Orientation is compulsory and designed to help you settle in, understand how everything works, and feel ready for your first term.

What to bring:
→ Please bring your laptop along so you can access key systems on the day. Computers will also be available to use on campus.

What to wear:
→ Business attire is encouraged on campus at all times. Download the full Business Attire Guidelines here.
You’ll get to:
→ Meet our team and other students
→ Understand how your course is structured and what you’ll be studying
→ Learn about the support available to you
→ Be introduced to Work Integrated Learning
→ Explore student life and campus support
→ Learn how fees, funding and payments workKeep an eye on your nominated email for more details to come.

Before Classes Start

After you accept your offer, there’s a short lead-in period before classes begin. You won’t need to figure anything out on your own. We’ll guide you through logins, enrolment and next steps gradually, so by the time classes start, you’ll feel comfortable with how things work and ready for your first term.

Key Dates can be viewed here.

Support from Day One

From your first day of classes, you’re supported by people who know you and your course. You’re not just another student number.

You’ll have a Course Advisor as your main point of contact, along with access to Student Services and Engagement teams throughout your studies.

You’ll have access to:

→ Student Services for enrolment, systems and general questions
→ Academic support throughout your studies
→ A dedicated Professional Learning team that connects you with industry
→ Wellbeing and personal support
→ Ongoing guidance throughout your course

Our Course Advisors

If you’re unsure about anything before your course starts, your Course Advisor can guide you.

Maria Sandoval QLD, WA	Shelton Frimpong VIC, WA	Moriel Hanzen NSW, WA
Email Maria	Email Shelton	Email Moriel

Your Enrolment

There are a few things you’ll need to complete as part of your enrolment, including fees and financing, government assistance, and your Unique Student Identifier (USI).

Unique Student Identifier (USI)

All students must have a Unique Student Identifier (USI) to graduate and receive their award. Your USI is a personal reference number that stays with you for life and records all recognised study you complete in Australia.

If you’ve previously studied in Australia, you may already have a USI. If not, you can apply for one online and submit it through MyEnrolment once you’ve received it.

Apply for a USI at usi.gov.au

Domestic Student Fees and Government Assistance

Eligible domestic students may apply for Australian Government assistance, including:

HECS-HELP for Commonwealth Supported Places
FEE-HELP for eligible fee-paying students
SA-HELP to assist with the Student Services and Amenities Fee (SSAF)

Applications are completed through MyEnrolment after you accept your offer. These options, including eligibility and key deadlines, are explained during Orientation, so you don’t need to apply before then.

Check your eligibility via StudyAssist

Domestic Student Scholarships

There are a range of scholarships available for eligible domestic students.

Visit our scholarships page for application and deadlines.

International Student Fees and Payments

International students pay tuition fees directly and are not eligible for Australian Government assistance.

Your offer letter outlines your tuition fees, payment schedule and any conditions of enrolment. Fee payment instructions are provided after you accept your offer.

The Fees and Financing session during Orientation will also cover international student payments, important dates, and who to contact if you have questions about your fees.

Stay up to date with fee due dates via the Southern Cross University website

Essential Uni Platforms at THSA

Throughout your degree, you’ll use a few key Southern Cross University systems to manage your enrolment, access learning materials and stay connected. Your login details are provided in stages, so there’s no need to set everything up at once.

MyEnrolment

MyEnrolment is where you’ll manage the administrative side of your studies, including enrolling in units, updating personal details, accessing important forms, and viewing information related to your fees and grades.

You’ll receive your Student ID number and instructions to set your password once admitted.

Access MyEnrolment at scu.edu.au/myenrolment.

MySCU and Learning Sites (Blackboard)

MySCU is your central student portal and provides access to Blackboard learning sites, Unit Information Guides, lectures and online tutorials, assessment details and submissions, as well as library services and learning support.

Your MySCU login details can be found in MyEnrolment under MySCU Details. Learning sites usually become available around one week before classes start.

SCU Student Email

Your SCU student email is the primary way the University and The Hotel School will communicate with you, so it’s important to check it regularly.

New students use the same password as MySCU. Existing students use their Active Directory password.

Access your email at email.scu.edu.au.

Campus Locations

Study where the buzz is!
Our campuses place students at the centre of Australia’s tourism, hospitality and hotel management scenes, with close links to industry, global brands and real-world experience.

The Hotel School Campuses Map

Brisbane
Level 13, 127 Creek Street
Brisbane City QLD 4000

Melbourne
Level 3, 399 Lonsdale Street
Melbourne VIC 3000

Sydney
60 Phillip Street
Sydney NSW 2000

Perth
Details coming soon

Useful Links

Academic Calendar (Southern Cross University)
SCU Student Support Services
MyEnrolment Portal
Library and Learning Support
Sonder – 24/7 Wellbeing Support
StudyAustralia
Cost of Living in Australia

Got a question?

A Course Advisor is standing by to answer your questions.

1800 870 816 Call from overseas [Monday to Friday 9am-5pm AEST]

Download a brochure Scholarship Enquiry